Description
The grace and power of the cougar have been widely admired in Chinese culture. The cougar is a symbol of strength and endurance, and the Chinese regard carved-jade objects as valuable and equate jade with human virtues because of its hardness, durability and beauty. Intricately hand carved of ornamental jade, this fine art piece will provide an interesting focus wherever placed. Each piece is unique and vary due to the uniqueness of jade colors.
Care
Never clean jade with abrasive cleaners or solutions, they likely contain chemicals that can cause harm. Regular cleaning can be done with a dry or damp microfiber cloth. Use a mild soap for especially grimy areas, and also use a soft bristled brush for hard to reach areas. Never fully immerse the jade in water, this is unnecessary. If cleaning with water, make sure to remove any excess moisture left behind. Handling the jade and touching it can actually be beneficial. The oil from skin is good for jade and can help to increase its luster.
Avoid prolonged exposure to the sun as this can alter the color of the jade. Also prevent the jade from forcefully bumping into hard surfaces, this can damage the interior structure.
Delivery
Each order is carefully inspected and packaged before it leaves our warehouse to avoid damage during transit. Every shipment is fully insured at no extra cost to you.
This item is shipped via third party trucking carrier within 3-10 business days. The delivery agent will contact you to schedule a delivery appointment once the shipment arrives into the local delivery terminal. The tracking information will be sent to you when your order ships. A signature is required for the delivery. Please
contact us for additional comments on shipping or delivery.
We have 3 shipping options available for you to select:
Most economical and basic delivery method. Shipment will be delivered to the end of the driveway near the curb. If there is no driveway, it will be delivered to the closest sidewalk/passageway near the curb where the truck will be parked for delivery.
Shipment will be delivered into the garage or to the front door as long as there are no steps leading to the door, otherwise it can be left in front of the steps near the front door. Shipment will be delivered into the lobby for apartments that have a lobby.
Premium delivery to the ground floor with 2-man uncrating, unpacking, inside placement with room of choice and debris removal.
Please inspect the package for visible damage before the carrier leaves. In the unlikely event you receive a damaged item due to shipping, please mark on the Proof of Delivery (delivery receipt) "damaged" before signing. We may not be able to process a damage claim without the Proof of Delivery marked "damaged".
Returns
What is your return policy?
30 Days Money Back
Take an entire month to live with your purchase to decide if it's right for you. All ChinaFurnitureOnline.com orders may be returned for a 10% restocking fee up to 30 days after the order is delivered. To return an item, simply
contact us to obtain a RMA number. Returns without a RMA number will not be processed.
We cannot accept returns for custom/special ordered merchandise.
How do I make a return?
ChinaFurnitureOnline.com must approve all returns with a RMA number. Simply
contact us to obtain a RMA number. Returns without a RMA number will not be processed.
Returns must be made within 30 days after the order is delivered and is subject to a 10% restocking fee. Return shipping arrangements and costs are the responsibility of the customer. Returns will only be accepted if the merchandise arrives to our warehouse undamaged in its original condition and original packaging.
What is your refund policy?
Refunds for returned merchandise will be equal to the cost of the merchandise returned less the original shipping charge and restocking fee. Refunds will be issued if and after the returned merchandise arrives at our warehouse undamaged and in its original condition and packaging.
Deposits for custom/special orders are non-refundable.
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